REFUND POLICY:

At MMB Cakes we strive to provide our customers with the highest quality products and services. We understand that sometimes issues may arise, and we want to assure you that we are committed to resolving any concerns you may have.

Our refund policy is designed to protect both our customers and our business. We want you to be completely satisfied with your purchase, and we take great care in ensuring that all items are delivered in perfect condition. However, we also understand that mistakes can happen, and we are here to help if they do.

If you receive an item that is damaged or incorrect, please contact us immediately. We will work with you to resolve the issue as quickly as possible. In such cases, we will provide a refund for the affected item or arrange for a replacement to be sent to you.

It is important to note that we do not accept returns or provide refunds for items that are not damaged or incorrect. We ask that you carefully review your order at the time of delivery to ensure its accuracy and condition. If you have any concerns about your order, please let us know right away so we can address them promptly.

Our goal is to make your experience with MMB Cakes as positive and enjoyable as possible. We value your business and appreciate the opportunity to serve you. If you have any questions or need further assistance regarding our refund policy, please do not hesitate to reach out to our customer service team.

Thank you for choosing MMB Cakes for your cake and gifting needs. We look forward to continuing to provide you with exceptional products and service.

Cancellation Policy:

At MMB Cakes, we understand that sometimes plans change. Due to the perishable nature of our bakery products, we have a strict cancellation policy in place to ensure the freshness and quality of our cakes.

Customers can cancel their order within 15 minutes of placing it. Once the 15-minute window has passed, we are unable to accommodate cancellations as we begin preparing your fresh-made cake immediately after receiving your order.

Please note that due to the unique nature of our products and our commitment to delivering only the freshest cakes, we are unable to reuse or resell any cancelled orders. As a result, all cancellations made after the 15-minute window will be subject to a cancellation fee.

We appreciate your understanding and cooperation in adhering to our cancellation policy. If you have any questions or concerns, please feel free to contact us at call or whatsApp [ 7300002022 ].

Thank you for choosing MMB Cakes for your bakery needs.